1. Introduction
Britovo (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital services. We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect and process the following types of data:
Identity Data: Name, job title, and company name.
Contact Data: Email address, telephone number, and billing address.
Technical Data: IP address, browser type, time zone setting, and operating system when you access our website.
Usage Data: Information about how you use our website and services.
3. How We Use Your Data
We only use your personal data when the law allows us to. Most commonly, we use it for:
Performance of a Contract: To deliver the digital services you have purchased from Britovo.
Legitimate Interests: To improve our website, manage our relationship with you, and provide relevant updates.
Legal Compliance: To comply with UK tax, accounting, and regulatory obligations.
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, project-related data is kept for 6 years following the end of the contract to comply with UK limitation periods.
5. Data Security
Britovo employs industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
We limit access to your personal data to those employees and partners who have a business need to know.
They will only process your personal data on our instructions and are subject to a duty of confidentiality.
6. International Transfers
While Britovo is UK-based, we may occasionally use third-party service providers (such as cloud hosting or CRM tools) located outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the UK Information Commissioner’s Office (ICO) is implemented.
7. Your Legal Rights
Under UK GDPR, you have rights including:
The right to access: Request a copy of the personal data we hold about you.
The right to rectification: Request that we correct inaccurate information.
The right to erasure: Request that we delete your data (the “right to be forgotten”).
The right to object: Object to our processing of your data for direct marketing.
To exercise any of these rights, please contact us at [Insert Email Address].
8. Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. Britovo does not control these third-party websites and is not responsible for their privacy statements.
9. Contact Information & Complaints
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: [Insert Email Address] Address: [Insert Registered UK Office Address]
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).